Terms of Service

This document summarizes the current Ladra policy baseline.

Agreement and Scope

These Terms of Service govern access to the Platform, including matter management, document workflows, and optional AI features.

By using the service, the firm agrees to these terms on behalf of its authorized users.

Firm administrators are responsible for user access, role permissions, and credential hygiene.
Each user must keep credentials confidential and report suspected compromise promptly.
You are responsible for activity performed through authenticated accounts unless unauthorized access is reported without delay.

Use the service only for lawful business purposes.
Do not attempt to bypass authentication, permissions, rate limits, or security controls.
Do not upload malware, malicious scripts, or data you are not authorized to process.

AI outputs are assistive drafts and not legal advice. Attorney review is required before filing, service, or client delivery.

The customer retains responsibility for legal accuracy, deadlines, and professional judgment.

Paid plans, usage-based charges, and feature availability are defined in your order form or billing configuration.

Unless a signed order form states otherwise, paid subscriptions renew automatically at the end of each billing term.

Renewal period, renewal pricing, and billing frequency are shown before checkout and in your billing settings.

We may update features to maintain reliability, security, or regulatory alignment.

Firm admins can cancel auto-renew at any time from billing settings.
When canceled, renewal stops and service remains active through the end of the already-paid term unless required by law.
No hidden cancellation flow: cancellation controls are available in-product and do not require support tickets for standard plan cancellations.

Either party may terminate according to the subscription terms.

Upon termination, customer data export and deletion handling follow the Data Retention and Deletion Process.