Trust Center

Legal and Compliance

Review the policies, privacy commitments, security posture, and operational disclosures that support Ladra.

Terms of Service

Updated May 6, 2026

Service terms for firm access, acceptable use, billing, and account responsibilities.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Privacy Policy

Updated April 17, 2026

How personal data is collected, used, secured, and shared in connection with the service.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Data Processing Addendum (DPA)

Updated March 10, 2026

Controller/processor terms, processing instructions, security measures, and subprocessors.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Security Overview

Updated March 10, 2026

Security architecture, access controls, encryption posture, monitoring, and secure development practices.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Subprocessor List

Updated March 10, 2026

Third-party providers used to host, operate, and secure the service.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Incident Response Plan

Updated March 10, 2026

Process for detecting, triaging, containing, investigating, and communicating incidents.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Backup Policy

Updated March 10, 2026

Backup strategy for database and file storage, plus restoration expectations.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

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Data Retention and Deletion Process

Updated March 10, 2026

Retention controls, archive options, export workflow, and deletion lifecycle.

Effective: March 10, 2026

Use this document for customer trust, verification, and compliance readiness.

Open Document

Legal Contacts

Customer-facing

Use these addresses for policy, legal terms, privacy, and data-rights requests.

legal@ladra.appprivacy@ladra.app