Trust Center
Legal & Compliance
Terms, privacy, security, and operational controls for Ladra Legal.
Each document below is the version currently in force, with the date it took effect and the date it was last updated. Firms in procurement can request a countersigned DPA, a completed security questionnaire, or advance notice of subprocessor changes — write to [email protected].
Terms of ServiceService terms for firm access, acceptable use, billing, account responsibilities, warranties, liability, and dispute resolution.Effective March 10, 2026 · Updated July 11, 2026Open document →Privacy PolicyHow personal data is collected, used, secured, shared, and retained, and the privacy rights available to you under CCPA/CPRA and GDPR.Effective March 10, 2026 · Updated July 11, 2026Open document →Data Processing Addendum (DPA)Controller/processor terms, processing instructions, security measures, and subprocessors.Effective March 10, 2026 · Updated March 10, 2026Open document →Security OverviewSecurity architecture, access controls, encryption posture, monitoring, and secure development practices.Effective March 10, 2026 · Updated March 10, 2026Open document →Subprocessor ListThird-party providers used to host, operate, and secure the service.Effective March 10, 2026 · Updated March 10, 2026Open document →Incident Response PlanProcess for detecting, triaging, containing, investigating, and communicating incidents.Effective March 10, 2026 · Updated March 10, 2026Open document →Backup PolicyBackup strategy for database and file storage, plus restoration expectations.Effective March 10, 2026 · Updated March 10, 2026Open document →Data Retention and Deletion ProcessRetention controls, archive options, export workflow, and deletion lifecycle.Effective March 10, 2026 · Updated March 10, 2026Open document →